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| Current Promotions |
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 | All Categories Retail, all retail categories 10% discount, offer ends 1/27/2010, Use Coupon Code (AR0214636), Expires 1/27/2010. |
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| Shipping & Returns |
Shipping Info:
We have done our best to keep our shipping costs as reasonable as possible. We do not overcharge you for shipping as many other businesses do. All Orders will be fulfilled within 2-3 business days of payment. Please take into consideration the transit time from our warehouse to you.
U.S. Orders
Shipping rates are automatically calculated through UPS upon checkout and vary depending on method requested and geographical location. Transit times will also vary depending on method requested and geographical location and will take anywhere between 1-6 business days.
Non U.S. Orders
International orders will be shipped with the United States Post Office and may take longer to leave our warehouse since our United States Post Office shipments are not picked up on a daily basis. Tracking is not available on International shipments. Once the shipment leaves our warehouse the package may take 4-10 days to reach your country.
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Order Tracking:
Once your order is placed you may click here and track your order with our tracking features. Your order will indicate either of the following status.
Queued: Order has been placed and is awaiting processing.
Processed: Credit card has been charged and order is ready to ship
Complete: Order has been shipped and tracking information is available. You may click on order details and the "Track it" link to track your order. At times you will find more than one "Track it" links which means that your order consists of multiple packages.
Partially Shipped: Part of the order has been shipped. This is usually the case if we are awaiting tracking information from our drop shipper and your order consists of multiple packages. |
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Our 30 day money back guarantee :
If you are not satisfied with your product(s) for any reason* please follow these three simple steps to return your product(s) back to us:
- Send us an email stating the reason for your return and provide us with your order ID.
- Wait for one of our staff members to approve your return and email you our "Product Return Form".
- Fill out the form and ship your product(s) back to the address provided on the form.
All returns must be shipped back to us within 30 days of purchase. All returned products must be in their original condition and complete in order to receive a full refund. Any missing pieces will be deducted from the total price of the product. Refunds will be made in the same form of the purchase (i.e. Credit Card, Money Order).
* Used merchandise will not be returned or exchanged.
* Shipping, handling or insurance charges will not be refunded. |
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